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Free Motivation Welcome Kit
Get dozens of simple motivation tips to help you improve your attitude, achieve your goals, boost your confidence, beat procrastination, and enjoy your life. Over 150,000 kits have already been requested!
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Product Support:
Ordering, Receiving, Returning
For help ordering, receiving, or returning a product purchased from our Web
site, read the questions and answers below. If you don't find what
you need, e-mail us through our Online Contact
Form and we'll respond within 24 hours.
Placing Your Order
1. Do you accept orders from outside the United States?
Yes, we accept orders from anywhere in the world. Please note, however,
that everything must be payable in U.S. Funds. If you pay with your
credit card, it will automatically charge in U.S. Funds. If you pay
by money order, it must be sent in U.S. Funds.
Unfortunately we do not accept personal checks from customers outside
the United States.
2. Your system won't accept my credit card number.
Be sure you're not including any spaces or dashes in your credit
card number. The system will not allow it.
3. Your system won't accept my name and/or address.
Why not? Your name and billing address MUST match the name and billing
address that appears on your credit card statement exactly, or the system
will not accept it.
4. Why do you need an address if I order a Digital
product? In order to authorize your credit card, our system needs
address verification. So, please be sure to always enter your full billing
address.
5. When I go to your ordering page, I don't see the
secure padlock that is supposed to verify that this is a secure ordering
process. You will not see the secure lock UNTIL you get to the page
where you enter your credit card information. That is the secure
page, and you'll see the padlock in the lower right- hand corner of
your screen.
6. Will I receive confirmation when I place my order
online? If you ordered online, you will receive an e-mail confirmation
shortly after you place your order.
Receiving Your Order
1. When will my order arrive?
The following schedule applies to orders containing printed
material such as a soft cover book or binder:
A. For the United States and its territories, 7-10 business days,
not including weekends or holidays, from the date you placed your
order.
B. For Canada and Mexico, 10-14 business days, not including
weekends or holidays, from the date you placed your order.
C. For International orders, 10-20 business days, not including
weekends or holidays, from the date you placed your order.
*All digital products will be available for immediate download. If
you are unable to retrieve your digital product within the 24-hour
time frame given, please contact us for a second download link.
2. What method do you use to ship your printed
products? Orders within the United States are shipped via
US Media Mail. Letter Post Air or Global Priority are used for
international shipments.
Returning Your Order
What is your return policy? We offer
a 100%, One-Year Money-Back guarantee on all of our products from
the date of your original purchase. Merchandise must be in 'unused and
original' condition.
Please don't put rubber bands, paper clips, sticky notes, or anything
else on the product that may cause damage. Also be sure to pack
the merchandise tightly to keep it from sliding around within the
box and getting damaged.
Mail your merchandise back via US Media/Priority Mail or UPS to:
VantagePoint Motivation Services Inc.
2856 Cimarron Trl Suite #3
Madison, WI 53719 USA
Please include with your returned product your name, address, and detailed
reason for your refund request.
When we receive your returned merchandise, we will credit your credit
card or mail you a refund check (if you paid by check or money order)
for the product amount minus shipping and handling charges.
Please allow 1-2 credit card statements for the credit to appear if
you originally paid by credit card. Please allow 10-15 business days
for a refund check if you originally paid by check or money order.
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